Quite often companies hire external trainers or rely on online courses to train their employees. While this scheme is efficient, it has one major drawback most of the time – the managers are left out. In many cases, this may turn out to be counterproductive since it is the primary responsibility of the manager to have the employees properly trained and equipped with the necessary skills to cope with their everyday tasks in a more efficient and easier way. Employee training aims to add value for both the learners and the business as a whole and hence the manager should be included. The best results are achieved when the manager is part of the employee training – either by contributing to the development of the courses and/or by actively participating in them as a role model or simply as an equal learner.
Including Managers in Employee Training
The manager is the person who bears the responsibility for the proper training of the company employees. This is the person who should know the strengths and weakness of the people in the team and easily identify their needs. If you want to boost your employee engagement, it is good to participate personally in their learning.
Using mobile applications and a personalized approach is the best way to provide company training. Here the manager can step in and help in the development of the modules hinting which of the employees needs what. Providing on-time training about all the new products, services or procedures is crucial for the successful development of the business. In such cases, the product manager, for example, is the best person to present the new ideas and how to better implement them in the process.
On one hand, the manager can participate in the employee training as a trainer. They can help design the course, set the goals, give feedback and assess the learners’ performance in the end. It is even a good idea to record a video that can be implemented in the online modules.
On the other hand, the manager can also take some of the same courses alongside their employees. Using real-life scenarios both sides can learn how to solve problems and make decisions in the safe online environment of the training.
In both cases, the managers show an active interest in the employee development and can boost their engagement with the company training and the overall business growth.
How Managers can Improve the Employee Training
Basically, if the manager participates in the employee training, there are benefits for both sides. The biggest advantage of all is that it is a clear sign that training is a priority in the organization. If the employees are left alone to decide when to complete the training, they may consider it less important than their other everyday tasks and put it aside for too long. If encouraged by the manager, however, they will take up the learning seriously and soon enjoy the positive results of the new knowledge and skills they will acquire.
Some other benefits for the employees include:
- Better quality of the training
- Training that presents the overall picture of the company’s mid-and long-term goals
- Proper mentorship and feedback by the manager
- Possibility for open dialogue and discussions
Managers who take an active part in their employees’ training also experience a series of advantages as a result. Some of the most notable benefits include:
- Getting a better understanding of the employees’ needs, strengths, knowledge, and skills
When the manager follows the employees throughout their training they get to know them better in many aspects. While learning, people reveal different skills and talents, which can be useful for the development of their career path. The manager has the ability to gain valuable information about the qualities of their employees, which can be used beyond the training. It will be easier to spot who can lead a project, who are the people to better work in a team or on some urgent task.
- Improving their training and coaching skills
If managers participate in employee training by delivering any form of lectures or answering questions, this gives them the opportunity to develop and improve their coaching skills as well. In the setting of the company training the manager can act as the mentor, they should be, and also have a chance to bond with their team.
- Learning and developing
While managers usually attend high-level courses focused on soft skills, leadership or mentoring, it is also useful for them to attend the regular courses with their employees. Thus, they get familiar with the tasks that they usually supervise. It will be easier for them to keep on track with the changes of the everyday workflows. In addition to that, managers will be clearly aware of what the employees are faced with and be in a better position to offer adequate support.
It is clear that managers play an important role in the training of their employees. They can act as facilitators of the process and simply supervise it by empowering others to perform the training or participate actively in it. The latter is more beneficial for both sides and ultimately for the overall development of the business. When organizing your next corporate training, make sure that it is not only properly localized to meet the needs of all your employees but also urge the managers to take an active part in it in order to achieve much better results.